Privacy Policy – Pridmore Construction
Pridmore Construction (“we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable laws and regulations, including the requirements for Application-to-Person (A2P) messaging. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information provided for SMS communications.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact details you provide. Project Information: Details related to construction or renovation projects you request. Payment Information: Billing information for processing transactions. SMS Consent Information: Your opt-in status, preferences, and communication history with us. Technical Data: IP address, browser type, and site usage collected via cookies or analytics tools.
2. How We Use Your Information
We use the information collected to:
Deliver construction services and manage client relationships. Send service-related communications, including scheduling, project updates, and billing reminders. Send marketing communications, including promotions and offers (only with your consent). Provide SMS messaging in compliance with A2P 10DLC rules. Comply with legal and regulatory obligations.
3. SMS Messaging Program & A2P Compliance
3.1 Enrollment & Consent
By providing your mobile number, you expressly consent to receive SMS or MMS messages from Pridmore Construction. Enrollment in SMS messaging requires explicit opt-in, either via online form, text-in keyword, written consent, or verbal consent confirmed in writing. Consent is not required to purchase services.
3.2 Message Types
Messages may include:
Project updates and reminders Appointment confirmations Billing and payment notices Promotional offers and company updates
3.3 Message Frequency & Costs
Message frequency will vary based on project activity and your engagement with our services. Message and data rates may apply depending on your carrier and plan. Pridmore Construction and mobile carriers are not liable for delayed or undelivered messages.
3.4 Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-enroll. Opting out of SMS does not affect other forms of communication (e.g., email, phone calls) necessary to complete services.
3.5 Help Instructions
For assistance, reply HELP to any SMS message or contact us using the details below.
4. Sharing of Information
We do not sell or rent your personal information, including your phone number. We may share your information only with:
Subcontractors or service providers assisting in project completion. Third-party vendors providing SMS messaging platforms, billing services, or IT support. Legal or regulatory authorities, when required by law.
5. Data Security
We use reasonable technical, administrative, and physical safeguards to protect your information, including SMS consent records. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information, including SMS opt-in records, for as long as necessary to provide services, comply with regulations, and resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information. Request a record of your consent to SMS messaging. Restrict or object to certain data processing. Withdraw consent at any time (including SMS opt-out).
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or our SMS program, contact us at:
Pridmore Construction
Email: [Insert Contact Email]
